Privacy Policy

Last Updated: June 28, 2026

At Home Plumbing USA, accessible from https://homeplumbingusa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Home Plumbing USA and how we use it.

1. Information We Collect

If you contact us directly via our phone number or contact boxes, we may receive additional information about you such as your name, email address, phone number, zip code, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you visit our Website, our servers may automatically log standard data such as your IP address, browser type, device type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our nationwide plumbing matching service.
  • Improve, personalize, and expand our referral network.
  • Understand and analyze how you use our website.
  • Connect you with local, independent plumbing professionals based on your zip code location.
  • Communicate with you, including for customer service and to respond to inquiries.
  • Send you updates and other information relating to the Website, where permitted.
  • Find and prevent fraud, and monitor for misuse of our Service.

3. Cookies and Tracking Technologies

Like most websites, Home Plumbing USA uses cookies to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You may choose to disable cookies through your individual browser options, though this may affect certain features of the Website.

4. Third-Party Service Providers

Home Plumbing USA connects users with local plumbing specialists. When you call our central dispatch hotline or submit a request, you will be connected with local partner technicians. These third-party plumber affiliates have their own privacy practices and terms which govern the local plumbing services they render, and Home Plumbing USA is not responsible for their handling of your information.

We may also use third-party services such as analytics providers and advertising partners, who may collect information sent by your browser as part of a web page request.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Local plumbing professionals in order to fulfill your service request.
  • Service providers who help us operate our Website (such as hosting and analytics providers).
  • Authorities, if required to do so by law or in response to valid legal requests.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Your Consent

By using our Website, you consent to our Privacy Policy and agree to its terms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

10. Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our customer coordination desk at 877-516-8705.